Contact
We're Here to Help,Whenever, Wherever.
Find the right support path for platform guidance, safety questions, and account help.
Traveler Support
Help with traveler requests, saved buddies, trip planning, and account questions.
Local Buddy Support
Profile, verification, availability, reviews, and request response support.
Local Partner Support
Business listings, sponsored visibility, media, and partner verification help.
Safety & Trust
Safety reports, trust concerns, moderation questions, and escalation routing.
Report an Issue
Report content, profile, partner, technical, or request-preview issues.
Help Center
FAQ, platform guidance, and route-specific help structure.
FAQ
Static support knowledge structure for AP-005 frontend QA.
Does AP-005 submit live support tickets?
No. It creates a frontend-only preview state. Live ticket submission is a later phase.
Are sponsored listings AwayPath recommendations?
No. Sponsored visibility is paid placement and is not a guarantee, recommendation, or endorsement.
Can requests confirm a provider in AP-005?
No. Requests remain previews without provider confirmation or live transaction flow.
Ticket preview
Form validation runs locally and does not send email or connect a backend.
| Item | Status | Owner | Detail |
|---|---|---|---|
| Traveler Support | Ready | Support shell | Request, trip, and account support category. |
| Partner Support | Ready | Support shell | Local Partner and Local Buddy routing category. |
| Emergency help | Preview | Safety shell | Escalation structure only; no live emergency service. |